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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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liz hernandez

April 18, 2026

1  out of  5
rating by liz hernandez
"Easton PA location. I’ve been with State Farm Walizer Agency for 8 years and never once bothered them for anything. The one time I ask for a better rate, Don tells me ~$270/month, rushes me to sign, then I find out my actual payment is $495. That’s not a mistake—that’s misleading and dishonest. Even worse, when I escalated it, his actions were excused instead of addressed. That tells you everything about this office. It’s not just one agent, it’s a culture of no accountability and zero concern for customers. After 8 years of loyalty, this is how I was treated. I wouldn’t recommend this agency to anyone who expects honesty or basic customer service. They offer you all this coverage but when you actually need to use it they deny your claims. I’m going progressive now they were able to assist me with a flexible comfortable payment and coverage. When I first started my policy Seth was great but this agent, I would not recommend. I don’t know what happened to this agency but it’s not what it once was. Liz Hernandez Easton pa 18042"
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Shawn Bartman

April 14, 2026

5  out of  5
rating by Shawn Bartman
"We were in a bind and on a time crunch to get our Certificate of Insurance for our business. To put it simple…we were panicking. Jaylin, was so quick and efficient to get all the information needed and get us a quote quickly. I called at 9:30…we had our insurance in place by 5:00 with all of our paperwork. Not only did he get what we needed in an extremely timely manner, but also managed to bundle our renters AND car insurance while saving us so much money. We were overpaying on car insurance tremendously. We genuinely appreciate the time and effort that Jaylin took to help us and going above and beyond as a salesman. His level of professionalism is outstanding."
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Vivian Santos-Dingui

April 14, 2026

5  out of  5
rating by Vivian Santos-Dingui
"While I didn't speak with Seth this year, I had the pleasure of speaking with his colleague, Don. I never had such excellent customer service the way he provided it. It was the first time I didn't feel like number. He initiated a conversation (nothing about insurance to start); he got to know me first and the topics felt relatable. Don paid attentition to detail; actively listening to me, and offering options based on my needs despite he could have given me my new amount and called it day. I felt at ease. Most of these organizational conversations feel like interrogations but I was so comfortable, as if I was speaking with a friend. The best part was he summarized everything without the lingo and terms I understood. He was so patient with me while I wrote things down for my records. He was punctual with all his follow-up communications with me, reaching out to ensure I understood all documents sent to me and he walked me through the process, addressing all my concerns. He remained professional; humble, empathetic, and was very knowledgeable. It was quite iimpressive since in today's age of technology and customer service, we have lost that personal aspect. State Farm may not be the most cost effective but I would recommend him to anyone. State Farm is still my insurance and I would honestly continue with them for the treatment alone. Best Regards, Vivian Santos-Dingui #ask4Don@StateFarm #bestcustomerservice #SATISFIED!"
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DrFlsgood

April 8, 2026

5  out of  5
rating by DrFlsgood
"Prompt, courteous service. Definitely would recommend them."
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Alissa Weaver

April 6, 2026

5  out of  5
rating by Alissa Weaver
"State Farm has been great to work with which is not something I can say about some other insurance!!! Thanks for the amazing service!"
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Amanda Brettman

March 27, 2026

5  out of  5
rating by Amanda Brettman
"Great service ! I have auto and rental insurance. They are amazing at explaining everything and helping you find the coverage best for you."
We responded:
"Thank you for your business and trust. "
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Lori Hafer

March 26, 2026

5  out of  5
rating by Lori Hafer
"Very easy to work with when I filed a claim under home owners insurance last fall. State farm went above and beyond when a branch fell on my deck/house. They authorized a whole new roof, new gutters and new deck! Claim process was easy and quick. Thank you soooo much state farm!!"
We responded:
"Thank you for your business and trust."
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Janel VanSant

March 26, 2026

5  out of  5
rating by Janel VanSant
"Everyone is super nice to deal with and very helpful on the phone. I just received a call we're receiving dividend checks totaling almost $500 and our rates on teo cars were dropping over $200. That was a great phone call."
We responded:
"Thank you for your business and trust. "
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Raymond Weicker

March 25, 2026

5  out of  5
rating by Raymond Weicker
"Great insurance agent!"
We responded:
"Thank you Raymond for your business and trust. "
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carol boker

March 18, 2026

5  out of  5
rating by carol boker
"John and I have been pleased with the services (car insurance and homeowners insurance) that Seth and his group have provided over the 13 years we’ve been in Berks Co."
We responded:
"Thank you for your business and trust!!"
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Anthony47

March 13, 2026

5  out of  5
rating by Anthony47
"Very professional!"
We responded:
"Thank you for trusting our office. "
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Maria adame

March 4, 2026

5  out of  5
rating by Maria adame
"Seth and his team went above and beyond to help me with my needs. All of my questions were answered and the service I received was excellent!"
We responded:
"Maria thank you for being a part of our agency. We appreciate your business and trust. I am glad my team could help you get the service you deserve. "
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Mike Frey

February 18, 2026

5  out of  5
rating by Mike Frey
"Friendly service"
We responded:
"Thank you Mike we appreciate your business "
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Brenna Landis

February 13, 2026

5  out of  5
rating by Brenna Landis
"I believe the gentleman I spoke with was named Don. He was great! The most proactive and efficient insurance rep I've spoken with. Took what could've been a stressful situation and handled it with the utmost professionalism. Greatly appreciated. Thanks Don! (I do hope that's your name haha)"
We responded:
"Brenna we appreciate your business and trust. "
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Paul Catanzaro

February 12, 2026

5  out of  5
rating by Paul Catanzaro
"Seth and his team made changing over to State Farm an easy process and worked hard to get me best pricing for my Auto and Home insurance"
We responded:
"Thank you Paul we appreciate your business and trust"
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Jason Wright

February 10, 2026

5  out of  5
rating by Jason Wright
"Listening to my concerns"
We responded:
"We appreciate your business. "
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Daniel Lee

January 23, 2026

5  out of  5
rating by Daniel Lee
"Not all agents are the same, but Seth and the Walizer State Farm Team were there for my family when we needed it most. They showed honesty, integrity, empathy and fairness. If you’re looking for an agent who cares and resolves issues and claims promptly, I highly recommend this agency. Thank you Seth and the Walizer Team for being there for my family and I!"
We responded:
"Daniel, thank you for your kind words. "
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Donald Rineck jr

January 13, 2026

5  out of  5
rating by Donald Rineck jr
"Very helpful with all insurances"
We responded:
"We appreciate your business and trust."
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britney king

January 12, 2026

5  out of  5
rating by britney king
"Super great staff. Shout out to Emily! Always gettin things done for our family!"
We responded:
"Thank you for your business!"
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Benjamin Roseto

November 22, 2025

5  out of  5
rating by Benjamin Roseto
"I have been with State Farm for 50 years and within the last couple of years I was transitioned to Seth Walizer’s office. Since that time I’ve been to his office 3 times for insurance needs or questions. Seth is a really nice person and his staff are also very nice and accommodating, taking care of all my needs. I would recommend this agency to any insurance seeker. Once again I would like to express how well this office and staff are"
We responded:
"Thank you so much for the kind words Benjamin! We appreciate your business and trust!"
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Sue Kline

November 10, 2025

5  out of  5
rating by Sue Kline
"Emily was efficient, friendly, knowledgeable, & professional in answering questions. It was so obvious that she knows her clients not just by name and truly enjoys helping them. THANKS Emily!"
We responded:
"Thank you Sue for your kind words and for your continued loyalty to our agency. We appreciate you! :) "
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Ryan Ludwig

October 13, 2025

5  out of  5
rating by Ryan Ludwig
"Seth and his team are great to work with!"
We responded:
"We appreciate your business and trust."
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Anthony DeFazio

October 13, 2025

5  out of  5
rating by Anthony DeFazio
"Great service from all the girls at State Farm every time I call with a question"
We responded:
"We appreciate your business and trust "
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Kendra Jackson

October 8, 2025

5  out of  5
rating by Kendra Jackson
"Always fast and great service when I reach out for any kind of assistance. Staff always very helpful and kind."
We responded:
"Thank You"
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Ashly Santiago

October 7, 2025

5  out of  5
rating by Ashly Santiago
"I have been covered by statefarm for several years now! I love it! Fully covered and quick response."